Statement of Work Template for Hospitality Businesses (UK 2025)
Last updated: February 2025
Why Hospitality Businesses Need a Statement of Work
Hospitality statements of work define specific catering events, menu development projects, or venue setup assignments with precise specifications for food, service, and presentation standards. These must address the time-critical nature of hospitality delivery where delays cannot be rectified after the event, specify exact menu items with quantities and dietary accommodation requirements, and establish rehearsal or tasting arrangements. The perishable nature of food and drink makes precise timing and quantity planning essential.
Key Clauses for Hospitality
- Menu specifications with quantities and dietary requirements
- Service timeline with setup, service, and breakdown schedules
- Tasting and rehearsal arrangements for significant events
- Contingency plans for supplier failures and last-minute changes
Common Mistakes
- Not specifying exact quantities for each menu item, leading to either waste or shortages
- Failing to include contingency arrangements for key supplier failures such as alternative sourcing
Template Sections
- Menu and quantity specifications
- Event timeline with service schedule
- Contingency and alternative arrangements
FAQ
How far in advance should a hospitality SOW be finalised?
For major events, finalise the SOW at least 4-6 weeks in advance to allow for menu development, tastings, supplier ordering, and staffing arrangements. Include a final confirmation deadline of 7-14 days before the event for guest numbers and dietary requirements. Changes after this deadline should be subject to availability and may incur additional charges.
Should a hospitality SOW include tasting sessions?
For significant events, yes. Include a tasting session as a defined milestone 3-4 weeks before the event, with a limited number of attendees and the expectation that menu items will be confirmed or adjusted at this point. Specify whether tasting costs are included in the project fee or charged separately, and the number of tastings included.
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Get Started FreeThis is guidance for UK businesses, not legal advice. Templates are illustrative. Consult a solicitor for complex matters.
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