Service Agreement Template for Hospitality Businesses (UK 2025)

Why Hospitality Businesses Need a Service Agreement

Hospitality service agreements cover catering contracts, event management, venue hire, and ongoing food service arrangements such as workplace canteens. These must address food safety and hygiene compliance as a fundamental service obligation, allergen management responsibilities, minimum and maximum guest numbers with associated pricing adjustments, and cancellation terms that reflect the perishable nature of food and the advance preparation required. Insurance requirements for public-facing events are particularly important.

Key Clauses for Hospitality

• Food safety and hygiene compliance as a core service obligation
• Allergen management responsibilities and documented procedures
• Guest number flexibility with minimum guarantees and maximum capacity
• Cancellation terms reflecting advance preparation and perishable goods

Common Mistakes

• Not including food safety compliance as a fundamental term whose breach allows immediate termination
• Failing to address the financial impact of late guest number changes on food preparation and staffing

Template Sections

• Food safety and hygiene compliance obligations
• Guest numbers, minimums, and adjustment procedures
• Cancellation and postponement terms with cost implications