What is Bad Debt?
Bad debt is money owed to you that you can't collect - typically when a customer doesn't pay and you write off the invoice.
How Bad Debt Works in Practice
Step by Step
The process for writing off a bad debt typically involves several steps. First, you exhaust your credit control procedures -- send reminders, make phone calls, and issue formal demand letters. Document every step. Second, if the customer still does not pay, you make a commercial decision to write off the debt. This should be approved by a director and documented in a board minute or management decision.
In your accounting records, you debit 'bad debt expense' (which appears in your profit and loss statement) and credit 'accounts receivable' (which reduces the asset on your balance sheet). The net effect is a reduction in profit equal to the amount written off. If you previously accrued for the debt in a 'provision for doubtful debts', you debit the provision account instead.
For VAT bad debt relief, you must keep specific records: the time and amount of the supply, the VAT period in which you originally accounted for the output VAT, the date and amount of any payments received, a record of the amount written off, and proof that the debt is at least six months overdue. You must also keep the claim details for six years after the end of the prescribed accounting period.
Practical Tips
Common Mistakes to Avoid
- Claiming a Corporation Tax deduction for a general provision rather than specific identified bad debts -- HMRC only allows specific write-offs
- Not claiming VAT bad debt relief after six months -- many businesses forget this entitlement and effectively pay VAT on income they never received
- Writing off debts to connected parties (such as another company you own) without genuine commercial justification -- HMRC will challenge these
- Failing to keep adequate documentation of credit control efforts, which HMRC may request as evidence that the write-off is genuine
Frequently Asked Questions
When should I write off a bad debt?
Can I reclaim the VAT on a bad debt?
What if the customer pays after I have written off the debt?
Is a doubtful debt the same as a bad debt?
Source: HMRC Business Income Manual (BIM42700+) for bad debt deductions: https://www.gov.uk/hmrc-internal-manuals/business-income-manual/bim42700 and VAT Notice 700/18 for bad debt relief: https://www.gov.uk/guidance/claim-a-vat-refund-for-bad-debt-vat-notice-70018
Related Terms
Accounts receivable is money owed to your company by customers who haven't paid their invoices yet. Also called debtors or trade debtors.
VAT is a tax added to most goods and services sold in the UK. Businesses collect it from customers and pay it to HMRC, minus any VAT they've paid on business purchases.
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