Frequently Asked Questions
Everything you need to know about AccountsOS. Can't find an answer? Email us at finn@accounts-os.com.
Getting Started
What is AccountsOS?
AccountsOS is an AI-powered accounting service for company directors, currently live in twenty-one countries: the UK, Ireland, Bulgaria, the UAE, Australia, the US, Hong Kong, Turkey, the Isle of Man, Guernsey, Germany, Denmark, Singapore, the Netherlands, Sweden, India, Switzerland, Canada, Austria, Norway, and New Zealand. It's not traditional software you use — it's a service that works for you 24/7. Chat with your books, snap receipts, forward emails, leave voice notes. We handle the bookkeeping, tax calculations, and filing preparation automatically.
Which countries does AccountsOS support?
Live today: United Kingdom (HMRC, Companies House), Ireland (Revenue, CRO), Bulgaria (NRA, BRRA), the UAE (FTA, mainland + free zones), Australia (ATO, ASIC), the United States (IRS), Hong Kong (IRD, Companies Registry), Turkey (GIB, MERSIS), the Isle of Man (Income Tax Division, IOM Companies Registry), Guernsey (Revenue Service, Guernsey Registry), Germany (Finanzamt, Handelsregister), Denmark (Skattestyrelsen, Erhvervsstyrelsen), Singapore (IRAS, ACRA), the Netherlands (Belastingdienst, KVK), Sweden (Skatteverket, Bolagsverket), India (Income Tax Dept, GST, MCA — central taxes), Switzerland (Federal Tax Administration, Zefix — federal-scoped, cantonal via a local Treuhänder), Canada (CRA, Corporations Canada — federal-scoped, provincial via a local CPA), Austria (Finanzamt Österreich, Firmenbuch), Norway (Skatteetaten, Brønnøysund — EEA, not EU), and New Zealand (Inland Revenue, Companies Office). Each country has its own tax engine, registry sync, currency, and entity types — not a generic translation. See /countries for full details.
Can I run multiple companies in different countries?
Yes. One login, multiple companies. Run a UK Ltd, an Irish DAC, and a Dubai free-zone FZCO under one account — switch between them with a click. Finn loads the right tax rules, deadlines, currency, and registry automatically.
Is there a free trial?
Yes — 14 days of full access to every feature: bank import, receipt scanning, AI chat, invoicing, payroll, and more. No credit card required to start. When the trial ends, keep going for £20/month or do nothing and your account simply pauses.
How long does setup take?
About 2 minutes. Enter your company number, and we fetch all your details from Companies House automatically — directors, SIC codes, filing deadlines. Connect your bank and you're ready to go.
Do I need to be tech-savvy?
Not at all. If you can take a photo or forward an email, you can use AccountsOS. The whole point is that you don't need to learn accounting software — just talk to us like you'd talk to an accountant.
Pricing & Billing
Is AccountsOS tax deductible?
Yes! Unlike most SaaS subscriptions that are just costs, AccountsOS is a fully allowable business expense AND helps you find more deductions. At £20/month (£240/year), it effectively costs ~£180/year after corporation tax relief at the 25% rate. The first expense we help you claim probably pays for an entire year's subscription.
How much does AccountsOS cost?
£20/month — one simple plan with everything included, no hidden fees and no per-feature pricing. Start with a 14-day free trial, no card required.
What's included in the £20/month?
Everything: unlimited AI chat, unlimited receipt scanning, bank sync with all UK banks, Companies House sync, all filing calculators and checklists, payroll, dividends, invoicing, expense claims, and proactive deadline reminders.
Can I cancel anytime?
Absolutely. No contracts, no cancellation fees. Cancel with one click from your settings. Your data remains accessible for 30 days after cancellation.
Will the price increase?
The rate you sign up at is the rate you pay — we don't do annual price hikes. £20/month, flat, everything included.
Features & Capabilities
Can AccountsOS replace my accountant?
For most small limited companies in the countries we support, yes. We handle bookkeeping, tax calculations, and filing preparation. For complex situations (audits, large transactions, tax investigations, cross-border restructuring), you might still want occasional professional advice.
Which banks do you support?
Any bank, in any country. Our AI maps any CSV format automatically — UK banks (Barclays, HSBC, Lloyds, NatWest, Santander, Monzo, Starling, Revolut, Tide), Irish banks, Bulgarian banks, UAE banks, plus accounting platform exports (Xero, QuickBooks, FreeAgent, Sage, QuickFile). Upload once and the column mapping is remembered.
Can I use voice commands?
Yes! You can talk to your accounts hands-free. Ask questions, record expense notes while driving, or dictate transactions. Powered by Gemini 2.5 Pro.
Does AccountsOS file with HMRC?
Yes. UK VAT returns submit directly to HMRC via the MTD API (we run an HMRC-approved gateway). For Companies House filings, we provide direct links to their portal with all your data prepared. Equivalent integrations are progressively rolling out for Revenue (IE), NRA (BG) and FTA (UAE).
Security & Compliance
Is my data secure?
Yes. We use bank-level encryption (256-bit), store data in EU data centers (GDPR compliant), and your uploaded statements are processed securely. Data is never shared with third parties or used to train AI models.
Is AccountsOS HMRC compliant?
Yes. Our calculations follow HMRC guidelines and UK tax law. We're fully MTD-compliant and can submit VAT returns directly to HMRC via their API.
Who can see my data?
Only you. We don't share your data with third parties. Our AI processes your data to provide the service, but it's not used to train AI models or shared externally.
Tax & Filings
Does AccountsOS calculate my Corporation Tax?
Yes. We calculate your CT liability throughout the year (including marginal relief for profits between £50k-£250k) and prepare your figures for CT600 filing.
Can I track VAT?
Yes. We track input and output VAT on every transaction, calculate all 9 boxes for your VAT return, and submit directly to HMRC via the MTD API.
Do you remind me about deadlines?
Yes! We calculate all your deadlines (CT, annual accounts, confirmation statement, VAT) based on your incorporation date and send email reminders at 14, 7, 3, and 1 day before each one.
Still Have Questions?
Start your free trial and see for yourself, or email us at finn@accounts-os.com.