Sales Contract Template for E-commerce Businesses (UK 2025)
Last updated: February 2025
Why E-commerce Businesses Need a Sales Contract
E-commerce sales contracts govern wholesale and bulk purchase agreements between suppliers and online retailers, covering pricing, minimum order quantities, delivery schedules, and product quality guarantees. These contracts are essential for establishing reliable supply chains and must address the unique challenges of online retail including product photography and listing requirements, returns handling for defective goods, and the supplier's obligations regarding product compliance with UK safety and labelling regulations.
Key Clauses for E-commerce
- Wholesale pricing with volume discount tiers
- Minimum order quantities and maximum order capacity
- Product quality guarantees and compliance certifications
- Product content requirements including images, descriptions, and specifications
Common Mistakes
- Not including product compliance obligations requiring the supplier to ensure goods meet UK safety and labelling standards
- Failing to specify product content requirements, leaving the e-commerce business without adequate listing materials
Template Sections
- Pricing and volume discount schedule
- Product quality and compliance obligations
- Product content and listing material requirements
FAQ
What product compliance obligations should an e-commerce sales contract include?
Require the supplier to warrant that all products comply with applicable UK product safety regulations, carry required labelling and marking, and meet any sector-specific standards. Include an obligation to provide compliance documentation, indemnities for losses arising from non-compliant products, and the right to return non-compliant stock at the supplier's cost.
Should an e-commerce sales contract require the supplier to provide product photography?
Include specific provisions for product content. Require the supplier to provide high-resolution product images meeting your platform specifications, accurate product descriptions and specifications, and any required compliance or safety documentation. Alternatively, negotiate the right to photograph products at the supplier's premises with associated IP assignment for the resulting images.
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Get Started FreeThis is guidance for UK businesses, not legal advice. Templates are illustrative. Consult a solicitor for complex matters.
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