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Non-Solicitation Clause in UK Contracts: What It Means & Example Wording

A non-solicitation clause prevents a departing employee, director, or contractor from actively approaching or enticing away the clients, customers, or employees of their former employer for a specified period after leaving. Unlike a non-compete clause, it does not prevent someone from working in the same industry — it only restricts them from targeting specific relationships built during their employment.

Last updated: February 2025

When to Include a Non-Solicitation Clause

  • When an employee has direct, personal relationships with key clients or accounts and could realistically take that business with them
  • When protecting against the poaching of trained staff, particularly in industries where recruitment is costly
  • When a senior salesperson or account manager has detailed knowledge of client needs, pricing, and contract renewal dates

Example Wording

For a period of [6/12] months after the Termination Date, the Employee shall not, directly or indirectly, solicit or endeavour to entice away from the Company any client or customer with whom the Employee had material dealings during the final [12] months of employment, for the purpose of offering goods or services that compete with the Business. Note: This is illustrative wording only and should be tailored to the specific circumstances by a qualified legal professional.

This example wording is illustrative only. Customise it to your specific circumstances and consider seeking legal advice.

Is a Non-Solicitation Clause Enforceable in the UK?

Non-solicitation clauses are generally viewed more favourably by UK courts than non-compete clauses because they are narrower in scope — they do not prevent someone from earning a living, only from targeting specific relationships. However, they must still protect a legitimate business interest and be reasonable in duration. A clause restricting solicitation of clients the employee never dealt with is likely to be struck down. The clause should be limited to clients with whom the employee had material contact during a defined period before departure.

Common Mistakes

  • Failing to limit the clause to clients the employee actually dealt with — a blanket restriction covering all company clients is likely unenforceable
  • Not defining what 'solicitation' means — passive acceptance of business from a former client who approaches the employee is generally not solicitation
  • Confusing non-solicitation with non-dealing — a non-solicitation clause only prevents active targeting, whereas a non-dealing clause prevents any business with named clients regardless of who initiated contact

FAQ

What is the difference between non-solicitation and non-dealing?

A non-solicitation clause only prevents you from actively approaching former clients. If a client contacts you of their own accord, you can generally accept their business. A non-dealing clause is stricter — it prevents any business with specified clients regardless of who made the first approach.

Does a non-solicitation clause apply if the client approaches me?

Generally no. Most UK non-solicitation clauses only restrict active solicitation, meaning the departing employee reaching out to the client. If a client independently seeks out the former employee, this is usually not a breach. However, this depends on the exact wording of the clause.

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This is guidance for UK businesses, not legal advice. Example wording is illustrative. Consult a solicitor for complex matters.

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