Freelancer & Contractor

Retainer Agreement Template for Freelancers

Retainer agreements provide predictable income for freelancers and guaranteed availability for clients. Here is how to structure one that works for both parties.

Last updated: February 2025

What Is a Retainer Agreement?

A retainer agreement is a contract where a client pays a recurring fee to secure ongoing access to a freelancer's services. Unlike project-based work, retainers provide predictable revenue for the freelancer and guaranteed capacity for the client, making them popular in consulting, design, and marketing.

  • The client pays a fixed monthly fee for an agreed number of hours or scope of services
  • Unused hours may roll over, expire, or be credited depending on the agreement
  • Retainers typically include priority response times and dedicated availability windows
  • The agreement should specify a minimum commitment period, usually 3 to 6 months

Key Commercial Terms

Getting the commercial terms right is critical for a retainer that lasts. Price too high and the client will not renew. Price too low and you will resent the commitment. The best retainers build in review mechanisms so terms can be adjusted as the relationship develops.

  • Set the monthly retainer fee based on expected hours or deliverables, not just a discount on your day rate
  • Define what happens to unused hours — expiry at month end is cleanest but rollover builds goodwill
  • Include a mechanism for additional work beyond the retainer scope, typically at your standard rate
  • Specify payment terms — retainers are usually paid in advance at the start of each month

Termination and Review

Retainer agreements need clear exit provisions for both parties. A retainer without a termination clause can become a liability if the relationship deteriorates or circumstances change. Build in regular reviews to ensure the arrangement remains beneficial.

  • Include a notice period for termination — 30 days is standard for monthly retainers
  • Specify what happens to prepaid fees if the retainer is terminated mid-month
  • Schedule quarterly reviews to assess scope, utilisation, and satisfaction
  • Allow for rate reviews, typically annually, with 60 days' written notice of any increase

Key Takeaways

  • Retainer agreements provide income stability for freelancers and guaranteed access for clients when structured correctly.
  • Always define what happens to unused hours and include a clear process for work beyond the retainer scope.
  • Build in regular reviews and clear termination provisions to keep the arrangement fair for both parties.

Frequently Asked Questions

How should I price a retainer as a freelancer?

A common approach is to offer a 10-15% discount on your standard rate in exchange for the commitment and payment predictability. Calculate based on expected monthly hours and ensure the rate covers your costs plus profit. Do not price so low that you resent the commitment — retainers should feel like a win for both sides.

Should unused retainer hours roll over?

This depends on your agreement. Rollover for one month is a generous and client-friendly approach. Unlimited rollover can create problems with large backlogs. Many freelancers let hours expire at month end but offer a small bank of rollover hours as a compromise.

How does a retainer affect IR35 status?

A retainer alone does not determine IR35 status, but some features of retainers — such as guaranteed availability, exclusivity, and ongoing obligations — could point towards employment. Ensure the retainer preserves substitution rights and does not create mutuality of obligation beyond each monthly period.

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This is guidance for UK businesses, not legal advice. For complex legal matters, consult a qualified solicitor.

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